TABLE OF CONTENTS › Diagnosing Issues
There are some simple steps to take when diagnosing your problem.
- Start at the beginning. Please make sure the plugin is working properly by following the tutorial — this confirms that everything is working as expected, before adding any complications.
- When making a support request in the support forum thread, please note that you’ve gone through the tutorial, and anything else that might be useful (in particular, browser, php version).
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